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To order a menu of modules (each menu contains different, various modules) simply enter the number of each menu you desire to the left of the menu title. If you are not sure what modules are contained in each menu, simply run your mouse over the "Info Icon" to see a complete menu description. Full menu descriptions also appear below the order form. |
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When you have completed your choices, click on the Buy Now button to complete your order. |
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Once your order is complete, go to the
Home Page of this website to register your keys. |
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Available Menus for Purchase |
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| Root Cause Analysis Workshop |
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| The KEPNERandFOURIE Root Cause Analysis process provides a proven methodology that improves an individual’s ability to think through a problem to resolution. This course builds your problem solving skills. You will learn and apply the Root Cause Analysis to real world problems experienced while implementing projects and operational improvement initiatives such as Lean, Six Sigma or TQM.
Course Outline
* Introduction/Definitions
* Divergent/Convergent Thinking patterns
* True Cause vs. Root Cause
* Problem Statement
* Problem Detail
* 7 Questions across 3 Dimensions : IS/BUT NOT/WHY NOT
* Generating Possible Causes and Testing Destructively
* Identifying True and Root Cause(s)
* Post Course Assessment
For more information, contact Bill Dunn at 703-865-6700 or billdunn@thinkingdimensions.com or your country/area representative from the drop down menu on the Contact Us option.
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Root Cause Analysis Workshop
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